“РОЛЬ УПРАВЛЕНИЯ КЛИЕНТСКИМ ОПЫТОМ (CUSTOMER EXPERIENCE, CX) В СФЕРЕ УСЛУГ И МАРКЕТИНГЕ” (2025) International Conference on Scientific Research in Natural and Social Sciences, pp. 73–81. Available at: https://econfseries.com/index.php/1/article/view/3578 (Accessed: 31 January 2026).