THE ROLE OF DIGITAL TECHNOLOGIES IN THE TOURISM SECTOR

Authors

  • Shohsanamkhon Isoqjon qizi Sattorova Lecturer, Faculty of Tourism Management, Korea International University in Fergana Author

Keywords:

digital technologies; tourism; service quality; customer needs; CRM; Fidelio; Amadeus; marketing

Abstract

This article analyzes the significance of digital technologies in the tourism sector, their role in improving service quality, their adaptability to customer needs, the importance of CRM systems (Fidelio and Amadeus) in hotel management, and the insights of international experts in the field.

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Published

2025-04-23

Issue

Section

Articles

How to Cite

THE ROLE OF DIGITAL TECHNOLOGIES IN THE TOURISM SECTOR. (2025). International Conference on Economics, Finance, Banking and Management , 313-315. https://econfseries.com/index.php/6/article/view/1455