THE ROLE OF DIGITAL TECHNOLOGIES IN THE TOURISM SECTOR
Keywords:
digital technologies; tourism; service quality; customer needs; CRM; Fidelio; Amadeus; marketingAbstract
This article analyzes the significance of digital technologies in the tourism sector, their role in improving service quality, their adaptability to customer needs, the importance of CRM systems (Fidelio and Amadeus) in hotel management, and the insights of international experts in the field.
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Published
2025-04-23
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How to Cite
THE ROLE OF DIGITAL TECHNOLOGIES IN THE TOURISM SECTOR. (2025). International Conference on Economics, Finance, Banking and Management , 313-315. https://econfseries.com/index.php/6/article/view/1455